Let’s get you started with FirstView!
Step 1: Download* the free, easy-to-use mobile app, which is available on both iOS and Android devices. Search for app name: FirstView 1.0 and register for a new account. *Not all devices are compatible and must meet the minimum operating system requirements. Users from previous versions of FirstView will not migrate over, and all users must create a new account.
Step 2: Set up your FirstView 1.0 mobile app profile.
You’ll be asked to provide:
The 5-character District Code: U6L1M
Your student’s ID number
Your student’s last name
Confirm your student(s) name to add them to your profile.
Step 3: Add distance notifications to be alerted in the app or via push notification when the vehicle is close to your student’s stop location. To set this up in the app, click on Set Distance Notifications. You can edit or add additional distance notifications by clicking on the notification bell and selecting Notification Settings.
Optional: Add yourself and/or other family members and caregivers as a notification recipient to receive email alerts. To set this up in the app, click on the notification bell and select Manage Recipients.
Step 4: Once you have added your student(s), set up distance notifications, and signed up for email alerts, begin tracking your student’s daily trips on the map!
Learn more about getting started with FirstView at myfirstview.com.
Contact Support for assistance with app-related questions or concerns:
● Monday – Friday from 7:00 am – 5:00 pm EST
● In App: Click Contact Support
● Email: support@myfirstview.com
● Phone: (888) 889-8920 Toll Free / (513) 419-2921 Local